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muniweb® Connection

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Frequently Asked Questions

What if finding an answer to a question was so easy, your residents went to your website instead of making a phone call? How much time would that free up for your phone operator? All those commonly asked queries should be easily corralled by a good FAQ app. A well-designed application will allow you to arrange your questions by department and/or topic and also have a separate search index so your residents can find their answers quickly. The right page design will allow visitors to quickly skim through the questions until they find the answer.

To keep them coming back, the information must be accurate and up-to-date. Having relevant, useful information will attract more visitors, which can increase your SEO rankings. Therefore, it’s imperative that the application be easy and intuitive to maintain for your website editors. Make sure that your application works flawlessly from the front end and the back end.

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